Legal
Last updated: May 2026
This policy explains what data PM Strategy Advisor collects, how it is used, and your rights under the General Data Protection Regulation (GDPR).
The data controller for PM Strategy Advisor is:
We collect the following categories of data:
Account Data
Email address, full name, and role level - provided at registration via email/password or Google Sign-In.
Conversation Data
Messages you send and receive in chat sessions, including any documents you upload for analysis. This data is stored to enable session continuity and the Digital Twin feature.
Journal Entries
Outcomes Journal retrospectives you submit - including what happened, what worked, and strategic impact ratings.
Digital Twin Facts
Structured facts extracted from your conversations (sector, sponsor names, programme context) that you explicitly confirm and save to personalise future advice.
Usage Metadata
Session counts, timestamps, scenario types selected, and session ratings - used to understand how the service is being used and to improve it.
Payment Data
Billing and payment processing is handled entirely by Paddle. PM Strategy Advisor does not store your payment card details. We receive confirmation of payment status only.
Your conversation data is never used to train AI models - by us or our AI inference provider. Messages are transmitted to OpenRouter for real-time inference only. OpenRouter processes your messages transiently to generate a response; they are not stored by OpenRouter for model training purposes. For details, see OpenRouter's Privacy Policy.
PM Strategy Advisor uses the following sub-processors:
Firebase (Google)
User authentication and frontend hosting
Supabase
Database storage (conversations, profiles, journal entries)
OpenRouter
AI inference - processes messages transiently to generate responses
Paddle
Payment processing - handles billing; PM Strategy Advisor does not see card details
Google Analytics
Anonymised usage analytics (IP anonymisation enabled)
Account data and conversation history are retained for as long as your account is active. If you request account deletion, your personal data will be deleted within 90 days of the request, except where retention is required by law. Aggregated, anonymised usage data is retained indefinitely as it cannot be linked to any individual.
As a data subject under GDPR, you have the following rights:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
We use the following cookies:
EU-based (no international transfer):
US-based (Standard Contractual Clauses apply):
Where data is transferred outside the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission. A copy is available on request.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit): www.dataprotectionauthority.be. We would appreciate the opportunity to address your concern directly before you contact the DPA.
We may update this Privacy Policy from time to time. Material changes will be communicated by email at least 14 days before they take effect. The "Last updated" date at the top of this page indicates when the policy was most recently revised.